Services
Refund and cancellation terms for services are written in each quote or agreement. Work already completed is not refundable.
Products
When our online shop opens, product-specific return, replacement and refund rules will be published here before any order is accepted.
Custom and digital items
Custom-made items and digital products are generally not refundable once delivered, unless they are defective or not as described.
How to request
Contact us with your order or project details and we will review your request promptly.