Frequently asked questions
Quick answers to the questions we hear most. Cannot find yours? Just ask.
How do I get a quote?
Send us your request through the contact form or WhatsApp. We will review it and reply with a clear plan, timeline and quote.
Do you work with clients outside Bangladesh?
Yes. We work remotely with clients in Bangladesh and abroad. Payment arrangements for international clients are agreed in the quote.
How does pricing work?
Every project is quoted individually after we understand your needs. The quote lists the scope, price and timeline so there are no surprises.
How long will my project take?
It depends on the size and complexity of the work. We confirm a delivery date in the quote before we start.
How do payments work?
Payment terms, including any advance payment, are stated in the quote or invoice.
Who owns the final work?
Ownership and usage rights are written in the quote or agreement before work begins.
Do you offer support after launch?
Yes. We stay available for fixes and improvements. Ongoing support terms are agreed with you.
Do you test systems for security without permission?
No. Any security testing is done only with the written authorization of the system owner.
When will the Shop and Academy open?
Both are being prepared. Get in touch if you would like to be told first when they open.